Terms & Conditions

GENERAL

Throughout this document, the words “Bimbocasa”, “us”, “we”, “our” refer to us, Bimbocasa, Bimbo ltd., as is appropriate in the context of the use of the words “you” and “your” refer to you, the person who is being presented with this document for your agreement.

Access to and use of this site and the products and services available through this site (collectively, the "services") are subject to the following terms, conditions and notices (the "terms of service" or “TOS”). By using the services, you are agreeing to all of the terms of service, as may be updated by us from time to time.

Bimbocasa.com reserves the right to make changes to the site, related polices and agreements, the privacy policy and this TOS at any time. You are advised to check the site from time to time to check the update or changes to the said policies and agreements, the privacy policy and the TOS.

The following Terms and Conditions only apply to Bimbocasa.com Website, powered by Bimbo Limited.

INTEGRALITY

The present General Conditions define the entirety of the obligations of the various parties. In this sense, the Customer is considered to accept without reserve the entirety of the provisions envisaged under these general sales conditions. Bimbocasa is for its part committed to respecting its role of retailer within the framework of the aforesaid conditions.  

Order

ACCEPTANCE OF THE CONDITIONS BY THE CUSTOMER

The present Conditions can be read directly on the www.bimbocasa.com site. On simple request of the Customer, they can also be sent by electronic mail.
The act of the Customer's ticking the box "I accept the general sales conditions", before proceeding to secure payment, constitutes an irrevocable acceptance which can only be called into question in the extreme cases envisaged under the present general sales conditions under the paragraph "right of retraction".

The Customer accepts by this act to having read and understood the present Conditions and to accept them.
The purchase by telephone also implies the acceptance of these Conditions which he recognizes to have read beforehand, and to have understood and accepted the conditions mentioned above.

PLACING OF AN ORDER

The individual Customer can place his order at Bimbocasa by Internet 24 hours a day, 7 days a week. The ordering process is composed of 6 successive stages. Once product selection has been carried out, and the basket validated, the Customer must:

- clearly identify the products selected with the options of colors, sizes, indicated on bimbocasa site;
- indicate the quantities requested;
- identify himself, either by entering his Customer number and password which are strictly personal to him, or by giving all the information usually requested for an inscription online;
- indicate clearly information necessary for the delivery. This relates in particular to the precise address of delivery, as well as possible restrictions of accessibility of the place of delivery (building, floor, door-codes, etc);
- indicate the selected mode of delivery;
- finally, indicate the selected mode of payment.

Once the mode of payment is selected, the Customer must proceed with payment of his order on the secure server, which will formalize the sales contract with Bimbocasa in a firm and final manner. 
Every order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below. 

In every case, the supply online of the bankcard number and the final validation of the order by the Customer will constitute proof of the order and current liability for the sums for the products selected in the order. This validation constitutes signature and acceptance of all the operations carried out on the www.bimbocasa.com site.

CONFIRMATION OF ORDER

An email is automatically sent to the customer in order to confirm the order provided that the email address indicated in the inscription form does not contain an error. The Customer must check the completeness and conformity of the information which he provides to Bimbocasa. The latter cannot be held responsible for possible errors of data-entry and the consequences in terms of delay or delivery error. In this context, all the expenses engaged for resending will be the responsibility of the Customer. 

FOLLOWING OF THE ORDER

The Customer can at any moment check the status of his order by consulting the heading "My account" on the www.bimbocasa.com site. This following of the order makes it possible for the Customer to know the stage of processing of his order, but also the stage of sending or delivery of his parcels.

PROOF OF THE ORDER

The computerized registrations, preserved in the information processing systems of Bimbo Limited company under reasonable conditions of security, will be regarded as the evidence of the communications, the orders and the payments that have taken place between the parties. 
The filing of the purchase orders and the invoices is carried out on a reliable and durable support which can be produced as proof.

Information of the product

CHARACTERISTICS OF THE PRODUCTS

The information, characteristics, photographs and graphics presented on the sites or in the emails sent by us are given only on a purely indicative basis and for the major part are given by the suppliers. In particular, the difference in perception of the forms and the colors between the photographs or graphics presented and the products cannot engage the responsibility of Bimbocasa.

Bimbocasa will make its best efforts to ensure that the photographic representation of the products on the www.bimbocasa.com site is as faithful as possible. It is nevertheless possible that the perception of the products does not correspond completely to the products. The products are sometimes presented in photographs with other products. The description will mention what does or does not form part of the product.

Bimbocasa will not accept any responsibility for any indirect loss connected to present facts, in particular, with regards to a trading loss, loss of profit, loss of opportunity, damage or expenses, which may occur because of the purchase of the products. Bimbocasa cannot be held responsible for any losses of data, files or of the damage defined in the preceding paragraph.

AVAILABILITY OF THE PRODUCTS

Bimbocasa is committed to delivering the orders received only within the limit of the stocks of the product available or within the limit of the stocks available from its suppliers. In the absence of availability of a product or products, Bimbocasa is committed to informing the Customer as quickly as possible. Bimbocasa reserves the right to modify the selection of products according in particular to the constraints imposed by its suppliers. Availability can vary during the same day according to the level of sales.

Bimbocasa carries out very frequent updates of availabilities, but cannot be held responsible if the stock is no longer the same as that which is indicated. More precise information can be given to the Customer by telephone and email. 

The unavailability of a product is mentioned on the product page concerned or in the shopping basket summary. Thus, Products may appear with the mention of delivery times, such as "in stock" or "immediate", "4 to 8 days", "1 to 2 week", "4 to 6 weeks", "Product not available" etc. 

Delivery times indicated in the product page details are estimated times when the product(s) are not available in Bimbocasa stocks. They may thus be susceptible to variations for which the Customer will be informed by Bimbocasa in his order confirmation in the event of a minor delay or by email in the case of a more prolonged delay.

If Bimbocasa cannot obtain an ordered product from its suppliers, the company will notify the customer of the expected delay by email. The Customer in turn can either ask for the cancellation of the order with a refund of payment within 14 days, or the exchange of the product not available for another product. No cancellation penalty will be applied for such an order cancellation. No cancellation compensation (other than the full repayment of the Order) can be demanded, such an unavailability having resulted from a delay in updating this unavailability.

Bimbocasa cannot be held accountable for the non-fulfilment of an agreed contract in the case of the product being out-of-stock or unavailable, of causes beyond control, of disruptions caused by partial or all-out strikes, in particular of the postal services, transport, and communications, flooding and fires.

Price

We accept payments made by Visa, MasterCard (powered by Stripe) and Paypal. By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or paypal account used is yours of that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to homeless ltd, we will not be liable for any delay or non-delivery. 

We take all reasonable care to make our Site secure. All credit card transactions on this site are processed using PayPal or Stripe (depends on customer), a secure online payment gateway that encrypts your card details in a secure host environment. These details will be fully encrypted and only used to process card transactions which you have initiated.

Payment

MEANS OF PAYMENT

We accept payments made by Visa, MasterCard (powered by Stripe) and Paypal. By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or paypal account used is yours of that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to homeless ltd, we will not be liable for any delay or non-delivery.

We take all reasonable care to make our Site secure. All credit card transactions on this site are processed using PayPal or Stripe (depends on customer), a secure online payment gateway that encrypts your card details in a secure host environment. These details will be fully encrypted and only used to process card transactions which you have initiated.